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Implementation Specialist
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We are currently seeking 3 Implementation Specialists to serve as the initial point of contact for dealers after a sale of Inventory applications has been completed. This position requires independent decision making and ability to focus on detail. The Implementation Specialist develops a training module and will schedule the appropriate trainer to handle the training of dealership personnel via WebEx. This position is based in Dallas, TX.
RESPONSIBILITIES:
* Validate Analytical Data with Dealer/DMS
* Ensure the implementation of initiatives
* Introduce and forward workbooks to dealers in an appropriate amount of time
* Schedule and coordinate the training with Dealer and Transition to Account Management
* Work with internal teams (Product Development / Data Team)
REQUIRED SKILLS:
2-4 years of F&I and office management related experience
To adapt to car dealership processes.
Due to the variation of practices within each dealership, individual will need to adapt the dealerships processes while at the same ensure that they are providing a reasonable resolution so that we don't hinder the dealer's ability to do their job.
Take the initiative with users of AAX applications.
Will be required to educate the F&I managers as needed to ensure the validity of the applications, including the ability to modify training modules to meet the requirements of the car dealerships
To make Independent decisions.
Will need to make decisions with regards to the data validation and require little to no daily supervision.
To work independently:
This individual will be required to work independently and schedule their day according to their priorities. There will be a need to ensure the appropriate trainer is scheduled to handle specific customer needs.
To be Creative
Will be required to use creativity through the data analysis and seek out resolutions independent of each product situation.
TO APPLY:
Please visit the link below to learn more about this position and apply.
https://home.eease.com/recruit/?id=504811
WORKING AT ECARLIST:
eCarList is a cutting-edge, web-based, rapidly growing software company, headquartered at Mockingbird Station in Dallas, Texas. Over the past several years, eCarList has grown organically to become one of the most respected companies chosen to handle a wide range of technological components used by over 1,000 forward thinking automotive dealerships nationwide and in Canada. eCarList specializes in Product Development, Website Design & Development, Search & Media, and much more. For more information, visit www.ecarlist.com.
Location: Dallas, TX
Job Type: full-time
Required Experience: 2-4 years
Hiring Manager: Chrissy Buechler
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